NOC Monitoring Engineer
FloLIVE
floLIVE is rewriting the playbook for the global IoT Connectivity landscape. Our groundbreaking Connectivity Management Service is reshaping the way Enterprises, Cloud providers, IoT service providers, and Mobile Operators connect and manage their devices globally.
Our global presence encompasses the United Kingdom, the United States, Israel, Bulgaria, and China, underscoring our commitment to delivering local, secure, and compliant connectivity solutions. With our innovative software-defined connectivity technology, FloLIVE delivers seamless connectivity management across boundaries.
Become part of the IoT revolution as we redefine what's possible.
Position Overview:
We are looking for a motivated NOC Monitoring Engineer to join our Network Operations Center (NOC) team. This role is ideal for students currently pursuing a degree in Telecommunications, Computer Science, or related fields who want to gain hands-on industry experience.
As a Monitoring Engineer, you will play a critical role in ensuring the smooth operation of our telecom infrastructure by monitoring network performance, detecting issues, and escalating incidents when necessary. You will work in a 24x7 shift environment, collaborating with experienced engineers while building your skills in real-world telecom operations.
Key Responsibilities
- Monitor network elements, alarms, and performance dashboards to ensure service availability.
- Detect, identify, and escalate faults or anomalies in real time.
- Perform initial troubleshooting and basic diagnostics of telecom systems.
- Open, track, and close incident tickets according to established procedures.
- Escalate issues to senior engineers or support teams when required.
- Maintain accurate shift logs and documentation of incidents.
- Support continuous improvement by sharing observations and suggesting optimizations.
Requirements
- Current student in Telecommunications Engineering, Computer Engineering, IT, or related fields (2nd–3rd year).
- Strong eagerness to learn and develop practical telecom and network operations skills.
- Basic understanding of telecommunications networks (mobile, fixed, IP, transmission).
- Analytical mindset with attention to detail.
- Good communication and teamwork skills.
- Willingness and ability to work on a 24x7 rotating shift schedule (including nights, weekends, and holidays).
- English proficiency (written and spoken) is an advantage.
What We Offer
- Hands-on experience in a leading telecom environment.
- Training and mentoring by experienced NOC engineers.
- Exposure to real-time network monitoring tools and technologies.
- Opportunity to develop a career path in telecommunications and network operations.