CAREERS

VAST Data is looking for a Sales Analyst to join our growing team!

This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.

"VAST's data management vision is the future of the market." - Forbes

VAST Data is the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, VAST takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud.

Our success has been built through intense innovation, a customer-first mentality and a team of fearless VASTronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our company’s growth and at a pivotal point in computing history.

We are seeking a detail-oriented and proactive Sales Analyst/Manager to provide Tier 1 support for our global Salesforce (SFDC) users, with a focus on data accuracy, process troubleshooting, and day-to-day sales operations support. This role will be instrumental in maintaining clean, reliable data and ensuring a smooth user experience across our sales systems.

About the Role:

• Serve as Tier 1 support for worldwide Salesforce users, resolving user-submitted and system issues in a timely and efficient manner.
• Maintain and manage the Salesforce customer data, ensuring accuracy and consistency across accounts, address data, territory management and hierarchy relationships.
• Perform regular data cleanup and validation activities in Salesforce and related systems to maintain high data integrity.
• Support sales teams with reporting requests, dashboard maintenance, and basic training on SFDC usage and processes.
• Maintain and document Salesforce processes, training materials, and help guides for end users.
• Collaborate with Marketing, IT, Customer Success and other cross-functional teams to escalate and resolve more complex system issues.
• Monitor data integrity and proactively identify opportunities for improving CRM hygiene and usability.
• Support ad hoc projects related to CRM optimization and sales process improvement.
• Perform basic Salesforce administrative tasks such as user setup, permission updates, and field/configuration changes as needed

Qualifications

• 3–5 years of experience in Sales Operations, Revenue Operations, or CRM/Data Support (Salesforce preferred)
• Hands-on experience with Customer Master data management and CRM data quality standards
• Experience with sales forecasting process and Tools (MaxIQ, Clari etc.)
• Proficient in Salesforce.com, including salesforce administration, reporting, data entry, and object relationships
• Strong analytical mindset and attention to detail
• Effective communicator with a customer service mindset
• Experience with ticketing systems (JIRA preferred) and Excel/Google Sheets
• Experience with Tableau is a plus
• Quote to cash experience is a plus