Fullstack Engineer, Incident Operations Team
BigPanda
Operations
Tel Aviv-Yafo, Israel
Posted on May 21, 2025
Fullstack Engineer, Incident Operations Team
Tel Aviv • Israel
Incident Intelligence
Hybrid
Full-time
About Us:
BigPanda delivers AI-powered IT operations and incident management. We enable enterprise IT to keep their digital world running by fixing reactive and chaotic processes. Our enterprise SaaS platform transforms IT noise into insights for faster detection & triage, and surfaces siloed knowledge into situational awareness for faster investigation & remediation. BigPanda increases the speed and productivity of Ops and Incident management teams, which is why the world's most trusted brands rely on BigPanda to improve operational efficiency and deliver exceptional service reliability to their customers.
BigPanda is backed by top-tier investors including Sequoia, Mayfield, Battery, Insight Partners, Advent International, and Greenfield Partners.
We have an awesome team of motivated, knowledgeable, fun-loving, and friendly Pandas. We provide comprehensive health coverage, parental leave, competitive cash and equity compensation, and a supportive, collaborative, and innovative environment to empower you to do the best work of your career.
Our Benefits:
- Competitive equity
- Hybrid work schedule
- Company funded health insurance
- 6 weeks fully paid Parental Leave
- Critical Family Medical Leave
- Financial planning services
- Employee learning & development budget
- Values-based recognition (quarterly and annually)
- Social community & ERG programs
- FreeFit gym package
- Work-life harmony
- Dog friendly office
Location requirements:
You’ll be required to work out of the office 3 days a week.
About the Role:
The Incident Intelligence group drives BigPanda’s core event processing, enrichment, and correlation capabilities, handling millions of daily events across a robust, high-throughput cloud infrastructure.
Our team is pioneering the development of AI-driven agents to transform how NOC operators monitor and manage complex systems. By combining cutting-edge AI with high-scale data processing, we’re enabling smarter, faster, and more autonomous incident response.
We’re looking for a Fullstack Engineer with strong backend and frontend expertise (50/50 split) to help us build the next generation of AI features, including our intelligent agents. You’ll be instrumental in shaping user-facing workflows and backend services that power real-time, context-aware incident management.
What will you do:
- Design and implement fullstack features focused on AI-driven automation and agent capabilities
- Develop backend services in Node.js, including APIs, workflows, and data pipelines
Build intuitive, performant user interfaces using React and our design system
- Collaborate with data and AI engineers to integrate LLMs and automation into the incident lifecycle
- Maintain and improve our frontend infrastructure and component library
- Work closely with product and UX teams to deliver customer-centric solutions
What skills and experience you will bring to BigPanda:
- 4+ years of experience as a software engineer
- 3+ years of experience in Node.js for production-ready distributed systems
- 3+ years of experience developing web applications in React/Angular/Vue (preferably React)
- A vast experience leading projects from system design to production availability
- Experience with the technology selection process, and ability to introduce and utilize progressed technologies
- Experience with proactively introducing new initiatives and leading them to success
- A true team player
Req ID: R111176