BigPanda is a fast-growing, values-driven, global company that enables Tech Ops teams to keep the digital economy running. BigPanda’s AI-driven IT operations (aka AIOps) platform transforms IT data into insight and action. By eliminating IT noise, automating incident management, and keeping our customers’ digital services up and running around the clock, we become a mission-critical part of our customers’ IT operations.

With BigPanda, some of the world’s largest enterprises including Hulu, Cisco, United, Abbott, Marriott, Expedia and many others are able to reduce costs and increase efficiencies, accelerate business velocity, and deliver extraordinary customer experiences.

BigPanda is backed by top-tier investors including Sequoia, Mayfield, Battery, Insight Partners, Advent International, and Greenfield Partners.

We have an awesome team of motivated, knowledgeable, fun-loving, and friendly Pandas. We provide comprehensive health coverage, parental leave, competitive cash and equity compensation, and a supportive, collaborative, and innovative environment to empower you to do the best work of your career.

Our Benefits:

Competitive equity
Hybrid work schedule
Company funded health insurance
6 weeks fully paid Parental Leave
Critical Family Medical Leave
Financial planning services
Employee learning & development budget
Values-based recognition (quarterly and annually)
Social community & ERG programs
FreeFit gym package
Work-life harmony
Dog friendly office

Location requirements:

You’ll be required to work out of the office 3 days a week.

About the Role

The Event Management team drives BigPanda’s core event processing, enrichment, and correlation capabilities. We handle millions of daily events across a robust, high-throughput cloud infrastructure and are responsible for transforming raw monitoring data into actionable, enriched incidents.

We are looking for a skilled and motivated Software Engineer to help evolve and scale BigPanda’s main event processing pipeline. You’ll contribute to building performant, scalable systems that power real-time incident detection, helping our customers reduce downtime and increase visibility across their IT operations.

What You Will Do

Design and implement backend features focused on high scale and performance
Collaborate with product and UX teams to deliver customer-centric solutions
Maintain and improve infrastructure and component library
Contribute to a culture of technical excellence, collaboration, and continuous improvement

What Skills and Experience You’ll Bring to BigPanda

3+ years of experience in backend development using at least one of Java, Node.js, or Scala
Experience making thoughtful technology selections and introducing new tools when appropriate
React.js experience – a plus
Demonstrated initiative in driving projects from concept to production
A collaborative mindset and strong communication skills

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Req ID: R111187

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